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SYSTEMS ADMINISTRATOR
MDM & Safety Compliance
IT SERVICES DEPARTMENT
INTERNAL / EXTERNAL POSTING
July 4, 2023
The B.C. Common Staff' Union (BCGEU) is among the largest and most various unions in British Columbia representing over 85,000 members in 550 bargaining items within the non-public sector and public providers.
The BCGEU seeks an skilled Methods Administrator to hitch a crew of devoted staff supporting the union's core mission: uniting working folks in BC in a democratic group that acts on their behalf, selling their social, cultural, and financial pursuits.
Reporting to the Director of IT Companies, the Methods Administrator will work alongside a crew of directors to repeatedly enhance service high quality, availability, and resiliency. The Methods Administrator shall be liable for the upkeep and availability of providers delivered internally throughout the union. The primary focus of this place is to make sure all consumer units are secured and compliant in accordance with IT Safety and Compliance Insurance policies and Procedures.
SKILLS AND EXPERIENCE
- Minimal 8 years of expertise in Methods Administration.
- Minimal 5 years of expertise in supporting and trouble-shooting endpoint points in an enterprise setting.
- Expertise with Endpoint Safety and EDR Options (Home windows Defender ATP, McAfee, Pattern Micro, CrowdStrike, DarkTrace, and so forth).
- Expertise and information in endpoint administration and MDM Options (SCCM/MECM, InTune, Mosyle, Jamf, AirWatch, Blackberry BES and so forth).
- In-depth information and expertise with Home windows OS 10/11, MacOS (ver. 11 or later), IOS and Android OS.
- Expertise with engaged on Microsoft 365 Safety and Compliance Portals.
- Expertise with Microsoft Azure, cloud hosted virtualization, storage, entry management, and Azure networking.
- Data of networking ideas for endpoints and firewalls.
- Good information of endpoint safety greatest practices.
- Working expertise with rolling out MFA options in an enterprise setting.
- Confirmed problem-solving and concern decision abilities.
- Data in ITSM/ITIL greatest practises.
- Scripting abilities in PowerShell, Bash, python and so forth.
- Impartial and self-starter that requires minimal supervision past preliminary scope and expectations.
- Wonderful communications abilities (written and oral).
Desire shall be given to candidates with a number of of the next certificates:
- Certifications in supporting Microsoft functions.
- Certifications in supporting Apple merchandise.
- Certifications in Microsoft 365/Azure.
- Certifications in safety.
RESPONSIBILITIES
- Keep Endpoint Administration programs for managing and configuring laptops, MacBooks, desktops and cellphones.
- Liable for planning, managing and monitoring the software program deployment, upgrades and patching utilizing MECM/SCCM/Intune or different MDM options.
- Handle id, safety, entry, insurance policies, updates, and apps for all consumer endpoint units.
- Assist the IT Companies Helpdesk, ensuring all of the desktop functions, workstation and associated tools issues are resolved in a well timed method with restricted disruptions.
- Present superior stage troubleshooting for {hardware} and software program points, together with interfaces with exterior units (docking stations, printers, digital shows, scanners, scales, microscopes, and so forth) in addition to customary workplace functions, printer setups, and so forth.
- Keep consumer stage account programs to make sure applicable entry to units and providers.
- Assist cybersecurity incident responses as requested by both the Cybersecurity Officer or IT Companies Director.
- Deployment and administration of Microsoft 365 Safety and Compliance features.
- Monitor alerts and report safety and privateness points that present up on Microsoft Safety and Compliance portal.
- Good understanding of cybersecurity rules and greatest practices; working information of antivirus and endpoint safety with Home windows Defender ATP or different XDR options.
- Present help within the planning, drafting and rolling out of Endpoints/MDM assist processes and documentation.
- Write, replace, and keep technical documentation.
SALARY & BENEFITS:
Bi-Weekly: $4,355.48 – $4,795.46
Annual: $113,631.42 – $125,110.19
Common full-time place. All phrases of employment might be discovered within the BCGEU UWU collective settlement and embody paid trip (5 weeks), a complete advantages bundle, and enrolment within the Public Service Pension Plan.
Journey is required; due to this fact, candidates should maintain a legitimate B.C. Driver's license. As a part of your phrases of employment, you may be required to have an accepted, union-made, non-luxury automobile upon profitable completion of the six-month probationary interval.
The BCGEU is dedicated to the well being and security of BCGEU employees and members visiting our workplaces. All workers with the BCGEU are required to offer proof of vaccination from COVID-19 as a situation of employment.
The BCGEU is dedicated to employment fairness. Indigenous employees, employees of color, ladies, 2SLGBTQI+ employees, and employees with disabilities are inspired to use for positions with the BCGEU.
Submit functions no later than 5:00 pm, Tuesday, July 18, 2023.
Resumes shall be accepted by e-mail to: [email protected]
Consideration to: Stephanie Smith, President, c/o Lisa Trolland
UWU/MoveUP
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